When you use JetBangala, certain information naturally comes to us. What we collect, why we collect it, and how we keep it secure — it's all explained here in plain English.
JetBangala's Six Core Data Protection Commitments
We collect certain information while you use JetBangala. This falls into two categories — information you provide directly, and information collected automatically.
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes for KYC |
| Contact Information | Mobile number, email address | Yes |
| Payment Information | Mobile banking number (partially masked) | Yes |
| Device Information | IP address, browser type, operating system | Automatic |
| Usage Information | Page visits, game history, session duration | Automatic |
| Location Data | Country/region (approximate, based on IP) | Automatic |
JetBangala collects information through three channels. First, directly from you — when you register, log in, make a payment, or contact support. Second, automatically — certain technical data is recorded when you use our website or app. Third, via third parties — from partners JetBangala works with for identity verification or payment processing.
JetBangala uses collected data only for specific, legitimate purposes. No information is used for unrelated reasons.
JetBangala never uses your data to advertise products or services from other companies. We believe your data belongs to you — we are simply its custodian for the purpose of providing our service.
The JetBangala website and app use cookies. Cookies are small text files stored in your browser that help make your experience smoother and more convenient.
We use three types of cookies: Essential Cookies — required for login sessions, security tokens, and other functions essential to the site's operation. Functional Cookies — To remember your language preference and interface settings. Analytics Cookies — to understand which pages are used most frequently — fully anonymised data.
JetBangala does not sell your data. Ever. However, in certain specific circumstances, limited information may need to be shared with third parties.
JetBangala signs a Data Processing Agreement (DPA) with every third-party partner, making compliance with our privacy standards mandatory.
JetBangala employs industry-leading technical measures to protect your data. Security is at the core of our technology infrastructure.
You have important rights over your personal data at JetBangala — and these aren't just words on paper. They are real and enforceable.
JetBangala strictly does not provide services to anyone under the age of 18. This is both a legal and ethical obligation. We do not knowingly collect data from minors.
If a minor has opened an account by any means and we become aware of it, that account will be closed immediately and all associated data will be deleted.
JetBangala does not retain data indefinitely. Each category of data has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Up to 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial regulatory requirements |
| KYC Documents | 5 Years | AML Compliance |
| Support Chat | 2 Years | To ensure quality of service |
| Session Logs | 90 Days | Security Review |
| Marketing Preferences | Upon Account Closure | No Longer Needed |
JetBangala may update this Privacy Policy from time to time. Whenever significant changes are made, we will notify you by email or SMS. If you do not agree with the updated policy, you have the right to close your account.
Check the "Last Updated" date at the top of this page to confirm you are reading the latest version. To request an archived copy of a previous version, please contact the Help Center.
Frequently Asked Privacy Questions